Shipping Policy

Refund policy

Returns & Refund Policy — Inspired Fragrance X

We offer a 30-day return policy, meaning you have 30 days from receiving your order to request a return.

Return Eligibility

To be eligible for a return:

  • The item must be unused and unopened
  • Must be in its original packaging
  • Must include proof of purchase

Due to the nature of fragrance products, we do not accept returns on opened or used items.

How to Start a Return

To initiate a return, please contact us at:
support@inspiredfragrancex.com

Include your order number and reason for return.

If your request is approved, we will provide detailed return instructions.

Important:

  • Customers are responsible for return shipping costs
  • Returns sent without prior approval will not be accepted

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery.

If you receive an item that is:

  • Damaged
  • Defective
  • Incorrect

Contact us immediately at support@inspiredfragrancex.com with relevant details (and photos if possible). We will review the issue and resolve it accordingly.

Non-Returnable Items

We do not accept returns for:

  • Opened or used fragrances
  • Sale items (if applicable)
  • Gift cards

Exchanges

We do not offer direct exchanges.

If you would like a different item, you may return the eligible product and place a new order separately.

European Union – Consumer Rights

For orders delivered within the European Union, customers have a legal right to cancel or return their order within 30 days of delivery, in accordance with applicable consumer protection laws.

This right applies provided that items are returned in their original condition, unused and unopened, and with proof of purchase.

Refunds

Once your return is received and inspected, we will notify you of the outcome.

If approved:

  • Refunds will be issued to your original payment method
  • Please allow up to 10 business days for processing

Additional time may be required by your bank or payment provider.

If more than 15 business days have passed since approval, please contact:
support@inspiredfragrancex.com